Monday, February 3, 2014

3 Keys to Writing a Good Thank You Note

Nothing is as important as taking the time to acknowledge those who've helped you. The benefits are numerous: first, it tangibly acknowledges the support and reaffirms your decision to seek outside assistance rather than simply relying on yourself; second, it lets the individual know that their contribution mattered; third, it can help to foster a new relationship (or strengthen one that already exists); and fourth, it simply feels good to express gratitude to others who have helped you navigate whatever challenges you face in your personal or professional life. 

There are many ways to express your thanks. Here I want to focus on the written word.  Whether you send an email or handwritten note, what you say and how you say it matters enormously. Here are three guidelines I've followed to craft such communications throughout my career.

1. Be prompt. Immediately after the event has occurred, project completed, or support given, take the time to craft your acknowledgement to those involved.  The experience will still be fresh for you and the individual who helped, so in writing the note you each can draw on your experience more easily and thus the actual expression of gratitude will be that much more meaningful. 

2. Be specific. Go beyond a generic thank you to identify precisely how you were helped, i.e. describe what someone did and how it helped to contribute to the overall success of the venture. 

3. Be real. Speak from your heart. Describe how the support mattered to you by using descriptive words.  

By taking the time to craft such thank you notes at appropriate times in your career, you're bound to stand out as a gracious, appreciative professional who others want to engage in the future. 

1 comment:

Plumeria said...

Hi Mitchell,
This is a great post and thank you for reminding us all to actively express gratitude in our interactions with others.
You answered several of my questions as a prospective Presidio student several months back . . . If I didn't say a big thank you then, I'm just sending that out now! :)
Plumeria Alexander