Pike Place Fish Market, located in Seattle, WA, highlights the intersection of concepts of collaboration and peak performance in spectacular fashion. Throughout coverage in television and print media, books, videos, and in corporate training programs, the business has been celebrated as an unlikely melding of a seemingly mundane business—selling fish and other seafood—with a committed, productive workforce inspired by a higher purpose.
I developed a case study on Pike Place Fish Market that addressed the key elements in this success story: a culture based on personal responsibility, an individual commitment to be agents of change; and teamwork; the skillful reliance on coaching and self-directed teams; and a management style that truly empowered employees and engaged them in all aspects of a profitable business.
The case study was published in 2013 in the book Collaboration and Peak Performance, which you can buy here.
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