In the solution

I was totally unaware of the band Oasis when they emerged on the music scene in the 1990s. It was only after they disbanded for the first ti...

Assume you’ve been asked to speak at an event or conference. The event organizer likely will provide you with specific instructions regardin...

Sometimes you are one speaker in a series. You might be part of a panel presentation, or simply deliver a standalone presentation—one among ...

I’ve been told that my feelings show plainly on my face. I don’t have a “poker face;” rather, you can glean my state of mind with a simple g...

You’re waiting in line to order food. It’s a long line. The menu hangs on the wall behind the register. It is impossible to miss. You also m...

During one open school night when I was in high school, my parents met with my math teacher, Ira Goldstein. In retrospect I can see he was a...

I teach my students to make eye contact with members of their audience when they deliver a speech. Such contact helps to forge a connection ...

I ’m not naive. I know that if people don’t get other people to buy what they’re selling, they don’t earn money. They risk not being able to...

Recently I needed to contact my local cable company. I had issues with my service and billing.  Inevitably these calls led to offers to save...

You’ve been in your job for some time now. Perhaps you’ve been promoted. Other exciting professional development opportunities have come you...

Here I stand behind the registration table for the weekly meeting of the Rotary Club of Monterey . For the last year, I’ve been delighted to...

In response to the uptick in requests to connect on LinkedIn from people I don't know (and who don't know me), I humbly offer the fo...

I recently had an article published on the public relations campaigns course as an example of work-integrated learning. You can view the art...

I often hear presenters and educators label questions as "excellent," "insightful," or  "thoughtful." I cannot...

I recently read Seth Godin's book The Practice . It's chock full of practical advice.  Anyone grappling with the challenges of being...